Concierge, management, and everything in between.
Whether you’re staying with us or you own a property in Medellín, we handle the details so you don’t have to. Tell us what you need — we’ll quote it and make it happen.
For Guests
Book any of our concierge services directly online — or message us for custom requests. Everything is curated by our local team in El Poblado.
Experiences, Transfers & In-Villa Services
Browse our concierge catalog and book directly — secure payment via Stripe.
For Property Owners
We manage short-term rentals for property owners across El Poblado and prime Medellín neighborhoods — focused portfolio, hands-on care.
We handle the listing end-to-end: photography coordination, copywriting, calendar sync, and channel management — across our direct booking platform plus Airbnb, Booking.com, and Vrbo where appropriate.
Your unit always shows up where guests are searching, with consistent pricing and availability.
From the first inquiry to the post-checkout review, we’re the ones talking to guests. Our 2-hour response guarantee applies to every channel.
This includes:
- Pre-booking screening and rule-setting
- Check-in and check-out coordination
- 24/7 in-stay support
- Issue resolution and damage claims
- Review responses
We coordinate our trusted cleaning team between every stay — and track maintenance issues as they come up, so small problems don’t become big ones.
For larger repairs, we get quotes, coordinate vendors, and report transparently before any work is done.
We don’t set a flat nightly rate and walk away. Pricing is reviewed against market demand, local events, seasonality, and lead time — so you capture revenue you’d otherwise leave on the table.
Adjustments are explained in your monthly report, never random.
You get a monthly report with everything: nights booked, gross revenue, fees, cleaning, maintenance, and net payout. Same format every month, no hidden line items.
Plus a yearly tax-ready summary in January.
Most short-term rental income in Medellín comes from international guests — and most local property managers struggle with English. We don’t.
Our team handles English and Spanish fluently across calls, WhatsApp, email, and platform messages.
Tell us what you need — we’ll quote it.
Send us a message with what you’re looking for (a service, a stay, or a property management consultation) and we’ll come back the same day with a clear answer.